Media

Episode 04/18 Sept 2026/29 min

AI supporter care chatbots, ethics, and... the apocalypse?

Yes, we get to the apocalypse. On the way there: voice AI triaging calls, email response bots, and chatbots talking to supporters directly, and the ethics of all three.

Episode 03/11 Sept 2026/28 min

Is AI ruining the grants application process? Plus using AI for thanking and welcoming.

What happens to grant-making when every applicant can suddenly write a fluent bid? Funders have already noticed. We also get into personalised thank-you pages, AI voice messages, and the agents now doing work nobody asked them to do.

Episode 02/30 Aug 2026/20 min

AI fraud, dashboards, supporter care bots, and agents.

Craig built an email bot. A human still reads every reply before it goes out, and we explain why that is not a failure of nerve. Also: dashboards built from public data, translation into about 90 languages, and what agents doing junior admin work mean for anyone trying to start a career in this sector.

Episode 01/30 Aug 2026/29 min

Covering the basics

The one to send to the colleague who nods along in AI meetings and has no idea what a token is. Companies, tools and models, and why those are three different things. Plus the two big consultancies that got caught not checking their own AI.

Episode 00/26 Aug 2026/18 min

Welcome to Beyond the Slop

How the two of us met, why the show is named after the slop rather than the failures, and what we are actually going to do here. Eighteen minutes, and you can skip it if you would rather go straight to the useful bits.