Selected work
Examples of Work
A selection of engagements where insight, experience and data came together to move the numbers that matter.
84%
increase in sales
Customer Journey1 Jun 2024
Sales of NSPCC's fundraising product up 84%
Customer insight turned into prioritised recommendations that drove significant fundraising growth.
Read the story
Months to Minutes
for actionable HCP intelligence
Customer Understanding1 Apr 2024
Using AI to turn fragmented customer data into strategic advantage
Intellibots, an AI-powered insight layer for Novo Nordisk, brought siloed data into one live view.
Read the story
From in-year income to LTV
using CX as the engine
Customer Engagement1 Feb 2024
Turning customer experience into an engine for growth at Prostate Cancer UK
A three-year Customer Engagement Strategy that rewired operations, insight and engagement so better experiences reliably led to deeper relationships and higher lifetime value.
Read the story